Abstract:
Many scholars have argued that ICT is a major contributor to performance of organizations. The theorist of
modernization argued that developing countries lag behind in terms of development due to their failure to adopt
modernity that led to development in the developed countries. ICT is a basic infrastructure that can transform the
performance of business sectors. Therefore there is need to exploit ICT to strategically position the organizations
to benefit from an increasingly information driven global economy. The competitiveness of firms in the context
of the current economic challenges requires effective management activities and a strategic importance directed
towards a better administration of knowledge and the impact of Information Technology and Communication on
organizational structures.The study therefore sought to evaluate the perceived effect of ICT on performance of
Sacco’s in Kenya through a census survey of 34 licensed Sacco’s in Nairobi County. The study specifically
evaluated the prospects of ICT in Sacco’s in meeting their stated objectives, the level of awareness in Kenya, the
levels of innovations, existing infrastructure, integration of the cooperative processes and the perception amongst
the stakeholders. The study focused on the perceived ICT factors towards performance such as innovations,
infrastructure, awareness and policies. A comparative case study selected from different social economic settings
and a Survey Research design were used. Data was collected using questionnaires to provide an insight into the
phenomena.
